Gmail & Outlook native
Connect once with secure OAuth. No forwarding rules, no shared mailboxes, no lost messages — the monitor sits inside the tools your team already uses.
Keep Safe's AI Inbox Monitor reads alongside your Gmail or Outlook account and surfaces messages that look like a safeguarding concern — before they get buried under everyday admin.
Free to install · Book a Demo if you'd like a walkthrough
Safeguarding leads receive disclosures, third-party concerns, and welfare signals through email every week — often coded, often indirect, and often arriving in the middle of an inbox that isn't designed for triage. The AI Inbox Monitor watches that channel for you, classifies what it finds, and routes it to the right person before it slips through.
Connect once with secure OAuth. No forwarding rules, no shared mailboxes, no lost messages — the monitor sits inside the tools your team already uses.
Our model is tuned on the phrasing real disclosures use — coded language, indirect cries for help, third-party concerns — not generic sentiment analysis.
Each flagged email arrives with a category, urgency score, and a suggested next action so your safeguarding lead can decide and respond fast.
The 2026 update to Keeping Children Safe in Education places greater emphasis on a school’s ability to evidence proactive monitoring of communication channels — not just to demonstrate that policies exist, but that the staff who hold them act on emerging concerns within hours, not weeks. Inspectors are increasingly asking schools to walk through specific cases: who saw the email first, when, what they did about it, and how that decision was recorded. KeepSafe’s AI Inbox Monitor is built around exactly that test.
By passively reading staff inboxes for indicators of safeguarding risk — overt disclosures, indirect language, third-party concerns, and wellbeing signals from parents — the Monitor reduces the chance that a critical message is overlooked during half-term, sickness cover, or a high-volume admin week. Every detection is timestamped, categorised against the KCSIE typology, and routed to the named Designated Safeguarding Lead with a default action prompt. Where a concern crosses an urgency threshold, the system can escalate to a deputy DSL and create a placeholder case file before a human even opens the message.
For multi-academy trusts and local authorities, the operational risk profile is different but the obligation is the same. A trust must demonstrate that its safeguarding standards are consistent across every school, every site, and every cohort. The Inbox Monitor surfaces drift between sites — a sudden spike in welfare-coded language at one campus, a recurring sender flagged across multiple schools, a pattern of after-hours disclosures that point to a process gap. Trust-level dashboards and exports turn that signal into governance reporting your board can act on, without DSLs having to compile it by hand.
The Monitor is not a replacement for trained safeguarding judgment. It is a way of guaranteeing that the most senior decision-maker in your organisation sees the right message at the right time — and, just as importantly, has an unbroken evidential chain to demonstrate they did.
“The audit trail is the bit Ofsted asks about. The Monitor gives us one without anyone having to remember to file it.” — DSL, secondary academy trust
The AI Inbox Monitor is one of three Keep Safe modules — alongside Smart Policy Detection and the Safeguarding App — that together give a Designated Safeguarding Lead a single, defensible record of how concerns are seen, recorded, and resolved.
See where your local authority sits on the UK Safeguarding Leaderboard — school-weighted averages, regional pulse, and a transparent score for every council.